Privacy Policy (as of: 30.01.2026)

 

We take data protection seriously

Protecting your privacy when processing personal data is very important to us. When you visit our website, our web servers automatically store the IP address of your internet service provider, the website you are visiting us from, the websites you visit on our site, and the date and duration of your visit. This information is absolutely necessary for the technical transmission of the websites and for secure server operation. This data is not analyzed in a personalized way.

If you send us data via a contact form, this data will be stored on our servers as part of data backup. Your data will be used by us exclusively to process your request. Your data will be treated with strict confidentiality. No data will be passed on to third parties.

Responsible Party:

Hatico Mode GmbH
Falkenberger Straße 7
95643 Tirschenreuth
Tel.: +49 9631 607-0
E-Mail: datenschutz@hatico.de

 Personal Data

Personal data is information about you. This includes your name, address, and email address. You do not have to disclose any personal data to visit our website. In some cases, we need your name and address as well as other information to be able to provide you with the desired service.

The same applies if we provide you with informational material upon request or if we answer your inquiries. In these cases, we will always point this out to you. Furthermore, we only store the data that you have automatically or voluntarily transmitted to us.

When you use one of our services, we generally only collect the data necessary to provide you with our service. We may ask you for further information, but this is voluntary. Whenever we process personal data, we do so to provide you with our service or to pursue our commercial goals.

Automatically Stored Data

Server Log Files 

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Date and time of the request
• Name of the requested file
• Page from which the file was requested
• Access status (file transferred, file not found, etc.)
• Web browser used and operating system used
• Full IP address of the requesting computer
• Amount of data transferred

This data is not combined with other data sources. Processing is carried out in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.   

For reasons of technical security, in particular to ward off attacks on our web server, this data is temporarily stored by us. It is not possible for us to draw conclusions about individual persons from this data. After seven days at the latest, the data is anonymized by shortening the IP address at the domain level, so that it is no longer possible to establish a link to the individual user. In anonymous form, the data is also processed for statistical purposes; there is no comparison with other databases or disclosure to third parties, even in extracts. Only in the context of our server statistics, which we publish every two years in our activity report, is the number of page views displayed.

Cookies

When you visit our website, we may store information on your computer in the form of cookies. Cookies are small files that are transferred from an internet server to your browser and stored on its hard drive. Only the internet protocol address is stored here - no personal data. This information stored in the cookies allows you to be automatically recognized the next time you visit our website, which makes it easier for you to use. The legal basis for the use of cookies is the legitimate interest according to Art. 6 Para. 1 lit. f GDPR.

Of course, you can also visit our website without accepting cookies. If you do not want your computer to be recognized the next time you visit, you can also refuse the use of cookies by changing the settings in your browser to "reject cookies". You can find the respective procedure in the operating instructions of your respective browser. However, if you refuse the use of cookies, there may be restrictions in the use of some areas of our website.

 Google Tag Manager

This website uses Google Tag Manager. The Tag Manager does not collect any personal data. The tool triggers other tags that may collect data themselves. Google Tag Manager does not access this data. If deactivation has been made at the domain or cookie level, it remains in effect for all tracking tags implemented with Google Tag Manager. You can find Google's privacy policy for this tool here: https://www.google.de/tagmanager/use-policy.html

 Google Analytics with anonymization function

We use Google Analytics, a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google", on our site. Google Analytics uses so-called "cookies", text files that are stored on your computer and thus enable an analysis of your use of the website.

The information generated by these cookies, such as the time, place and frequency of your website visit, including your IP address, is transmitted to Google in the USA and stored there.

We use Google Analytics on our website with the "_gat._anonymizeIp" extension. In this case, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and thus anonymized.

Google will use this information to evaluate your use of our site, to compile reports on website activities for us and to provide other services related to website use and internet use. Google may also transfer this information to third parties if this is legally required or if third parties process this data on behalf of Google.

Google will, according to its own statements, under no circumstances associate your IP address with other Google data. You can prevent the installation of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of our website to their full extent.

Furthermore, Google offers a deactivation add-on for the most common browsers, which gives you more control over what data Google collects about the websites you visit. The add-on tells Google Analytics JavaScript (ga.js) that no information about the website visit should be transmitted to Google Analytics. However, the Google Analytics deactivation add-on for browsers does not prevent information from being transmitted to us or to other web analysis services used by us. Further information on the installation of the browser add-on can be found at the following link: https://tools.google.com/dlpage/gaoptout?hl=de

If you have consented to your web and app browsing history being linked to your Google Account by Google and information from your Google Account being used to personalize ads, Google uses your data together with Google Analytics data to create audience lists for cross-device remarketing. For this purpose, Google Analytics first collects your Google-authenticated ID on our website, which is linked to your Google Account (i.e. personal data). Google Analytics then temporarily links your ID with your Google Analytics data to optimize our audiences.

If you do not agree with this, you can disable it through the corresponding settings in the "My Account" section of your Google Account.

Google Googleadservices / Google AdWords Conversion Tracking

This website uses "online marketing" tools from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. This serves to recognize that a visitor has reached our website via a Google ad. Google uses cookies that are stored on your computer and enable an analysis of your use of the website. The cookies for so-called "conversion tracking" are set when you click on an ad placed by Google. These cookies lose their validity after 30 days and are not used for personal identification. If you want to prevent "conversion tracking", you can set your browser to block cookies from the "googleadservices.com" domain. You can also exercise your right to opt-out.

If you would like to learn more about these methods or would like to know what options you have to prevent this information from being used by Google, please click here:
https://www.google.com/settings/u/0/ads/authenticated

Within our website, we use the "Facebook pixel" from Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). This allows us to track the behavior of users after they have seen or clicked on a Facebook ad. This process serves to evaluate the effectiveness of Facebook ads for statistical and market research purposes and can help to optimize future advertising measures.

The collected data is anonymous to us, meaning it does not allow us to draw conclusions about the identity of the users. However, the data is stored and processed by Facebook, so a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with Facebook's Data Use Policy (https://www.facebook.com/about/privacy/). You can enable Facebook and its partners to display advertisements on and off Facebook. A cookie may also be stored on your computer for these purposes.

Customer Account

For every customer who registers accordingly, we set up a password-protected direct access to their inventory data stored with us (customer account). Here you can view data about your completed, open and recently shipped orders and manage your address data, bank details and newsletter. You undertake to treat your personal access data confidentially and not to make it accessible to unauthorized third parties. We cannot accept any liability for misused passwords, unless we are responsible for the misuse.

Credit check/Order processing

As part of contract processing, the personal data collected by us will be passed on to the transport company commissioned with the delivery, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institution as part of the payment processing.

 When paying via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – "purchase on account" via PayPal, we transfer your payment data as part of payment processing to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or – if offered – "purchase on account" via PayPal. PayPal uses the result of the credit check regarding the statistical probability of payment default for the purpose of deciding on the provision of the respective payment method. The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, these are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things, is included in the calculation of the score values. Further data protection information, including about the credit agencies used, can be found in PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Newsletter

For sending the newsletter, we use the so-called double opt-in procedure, i.e., we will only send you a newsletter by email if you have previously expressly confirmed to us that we should activate the newsletter service. We will then send you a notification email and ask you to confirm that you wish to receive our newsletter by clicking on a link contained in this email. When you register for our newsletter, we store your IP address and the date of registration. This storage serves solely as proof in the event that a third party misuses your email address to register you for the newsletter without your knowledge or authorization. If you no longer wish to receive newsletters from us, you can object to this at any time, without incurring any costs other than the transmission costs at the basic rates.

Use of your data for advertising purposes

In addition to processing your data for processing your purchase at Hatico Mode GmbH, we also use your data to communicate with you about your orders, certain products or marketing campaigns and to recommend products or services that may be of interest to you.

You can object to the use of your personal data for advertising purposes at any time, either in full or for individual measures, without incurring any costs other than the transmission costs at the basic rates. A message in text form to the contact details mentioned under point 1 (e.g. email, fax, letter) is sufficient for this.

Product recommendations by email

As a customer of Hatico Mode GmbH, you regularly receive product recommendations from us by email. You receive these product recommendations from us regardless of whether you have subscribed to a newsletter. In this way, we want to provide you with information about products from our range that might be of interest to you based on your last purchases with us. We strictly adhere to legal requirements in this regard.

If you no longer wish to receive product recommendations or any promotional messages from us, you can object to this at any time, without incurring any costs other than the transmission costs at the basic rates. A message in text form to the contact details mentioned under point 1 (e.g. email, fax, letter) is sufficient for this. Of course, you will also find an unsubscribe link in every email.

Individualized Advertising for You

Information we receive from you helps us to continuously improve your shopping experience and make it customer-friendly and individual. The information you transmit and automatically generated information is used to design advertising tailored to you and your interests. For this purpose, we use existing information such as confirmation of receipt and reading of emails, information about computers and internet connection, operating system and platform, your order history, your service history, date and time of visiting the homepage, products you have viewed.

We use this information exclusively in pseudonymized form. By analyzing and evaluating this information, we are able to improve our websites and our internet offering, and to send you individualized advertising. This means advertising that recommends products that you might actually be interested in. Our goal is to make our advertising more useful and interesting for you. Therefore, the evaluation and analysis of the pseudonymized data collected from you helps us to avoid sending you random advertising. Instead, we send you advertising, such as newsletters, product recommendations, by email or mail, that matches your interests. In this respect, for example, it is also compared which of our advertising emails you open, in order to avoid sending you unnecessary emails.

I agree that Hatico Mode GmbH may use the data communicated by me and further information stored in my customer account, as well as pseudonymized usage data, to present me with personalized advertising and/or special offers and services.

If you do not wish to receive personalized advertising, you can object to this at any time, either in general or for specific measures. A message in text form to the contact details mentioned under point 1 (e.g. email, fax, letter) is sufficient for this.

Competitions, Market and Opinion Research

For competitions, we use your data for the purpose of prize notification and advertising for our offers. Detailed information can be found in our terms and conditions for the respective competition.

We also use your data for market and opinion research. Of course, we only use this anonymously for statistical purposes and only for Hatico Mode GmbH. Your answers to surveys will not be passed on to third parties or published. We do not store the answers from our surveys together with your email address or other personal data.

I agree that Hatico Mode GmbH may process and use my personal data for market and opinion research for its own purposes.

You can object to the use of data for market and opinion research at any time, either in general or for specific measures, without incurring any costs other than the transmission costs at the basic rates. A message in text form to the contact details mentioned under point 1 (e.g. email, fax, letter) is sufficient for this. Of course, you will also find an unsubscribe link in every survey email.

Security

We have taken technical and administrative security measures to protect your personal data against loss, destruction, manipulation and unauthorized access. All our employees and service providers working for us are bound by the applicable data protection laws.

Whenever we collect and process personal data, it is encrypted before it is transmitted. This means that your data cannot be misused by third parties. Our security measures are subject to continuous improvement, and our data protection declarations are constantly being revised. Please ensure that you have the latest version.

 Data Subject Rights

You have the right at any time to information, rectification, erasure or restriction of the processing of your stored data, a right to object to processing, as well as a right to data portability and to lodge a complaint in accordance with the conditions of data protection law.

Right to Information:

You can request information from us as to whether and to what extent we process your data.

Right to Rectification:

If we process your data that is incomplete or inaccurate, you can request its rectification or completion at any time.

Right to Erasure:

You can request the erasure of your data from us if we process it unlawfully or if the processing disproportionately interferes with your legitimate protection interests. Please note that there may be reasons that prevent immediate erasure, e.g., in the case of legally regulated retention obligations.

Regardless of the exercise of your right to erasure, we will erase your data immediately and completely, unless there is a legal or contractual retention obligation to the contrary.

Right to Restriction of Processing:

You can request the restriction of the processing of your data from us if

• You dispute the accuracy of the data, for a period that allows us to verify the accuracy of the data.

• the processing of the data is unlawful, but you object to its erasure and instead request the restriction of the use of the data,

• we no longer need the data for the intended purpose, but you still need this data for the establishment, exercise or defense of legal claims, or

• you have objected to the processing of the data.

Right to Data Portability:

You can request from us that we provide you with your data, which you have provided to us, in a structured, common and machine-readable format and that you can transmit this data to another controller without hindrance from us, provided that

• we process this data on the basis of a consent given and revocable by you or for the performance of a contract between us, and

• this processing is carried out using automated procedures.

If technically feasible, you can request direct transmission of your data to another controller from us.

Right to object:

If we process your data based on a legitimate interest, you can object to this data processing at any time; this would also apply to profiling based on these provisions. We will then no longer process your data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims. You can object to the processing of your data for direct marketing purposes at any time without giving reasons.

Right to Complain:

If you believe that we are violating German or European data protection law when processing your data, please contact us to clarify any questions. You also have the right to contact the supervisory authority responsible for you, the respective State Office for Data Protection Supervision.

If you wish to assert any of the aforementioned rights against us, please contact our data protection officer. In case of doubt, we may request additional information to confirm your identity.

 Changes to this Privacy Policy

We reserve the right to change our privacy policies if this should be necessary due to new technologies. Please ensure that you have the latest version. If fundamental changes are made to this privacy policy, we will announce them on our website.

All interested parties and visitors to our website can reach us with data protection questions at:

Mr. Thomas Wanjura

Projekt 29 GmbH & Co. KG
Ostengasse 14
93047 Regensburg

Tel.:  0941 2986930
Fax:  0941 29869316
E-Mail: t.wanjura@projekt29.de
Internet: www.projekt29.de